Energize Your Workplace with Empathy

by Marguerite Ham I have often been asked “What is the difference between empathy & sympathy?” Although they are similar, they do have different meanings, especially when it comes to the workplace. Empathy is a great quality to develop to improve your leadership skills by building meaningful relationships with those …

How Accountability and Resilience are Connected

I recently had a conversation with a client which generated a leadership AHA! about how accountability and resilience are connected.  In this situation, a millennial was involved.  He had been working for a year with this organization, and his manager had had 18 conversations about performance issues with this person.  …