Acting It Out Instead of Talking It Out

Crucial conversations in the workplace are critical to success and a healthy culture.  When truths need to be shared but they are not, negative energy builds and we start talking about others instead of to the personwhere the communication breakdown occurred.   When we choose not to talk to the person where the misunderstanding has occurred we have …

Leading Staff through Holiday Stress

The holidays are a busy time and can be truly challenging, both personally and professionally. Often when we are stressed, going in too many directions, overwhelmed, or dealing with organizational changes, our EQ takes a real nosedive; regardless of our rank or position (CEO’s to the front lines)!  If, during stressful times, we take a …

What People Want

What do customers, friends, the socially networked, users, neighbors, classmates, servers, administrators, employees… maybe even brands… want? notice me like me touch me do what I say miss me if I’m gone The above blog was written by Seth Godin, Saturday, May 14, 2011.  I thought about this and how …